Industries
Documents, risk flags and client service — with a human on the judgment.
Financial firms drown in KYC packs, email and exception handling. Spark puts agents on the repetitive work and keeps policy in the workflow.
The pain
What is leaking today
Onboarding is a PDF mountain
Analysts retype what the client already sent.
Service is a call centre of FAQs
Balances, documents, “where is my request”.
Risk finds out late
Signals exist in mail. Nobody assembled them.
How Spark solves it
The system, not another tool
Document intelligence
Extract, check completeness, queue exceptions.
A service agent on policy
Grounded answers, escalation with a brief.
Watchlists in the brief
Founder/ops layer sees what moved overnight.
How it works
From intake to a number you can run
- 01
Ingest
Packs and requests.
- 02
Check
Completeness and policy.
- 03
Queue
Humans on judgment.
- 04
Serve
Clients get status.
- 05
Report
Risk and ops see ageing.
Capabilities
What you can actually do with it
KYC / pack intake
Completeness and field extraction.
Exception queue
Analysts on the 10%.
Client service agent
Status and FAQs, policy-safe.
Workflow SLAs
Requests that cannot go quiet.
Management pack
Volumes, ageing, exceptions.
Audit trail
What the agent did, and why.
What changes
- Faster onboarding packs
- Safer client answers
- Exceptions you can audit
See Banking & financial against your week.
A 45-minute session with a systems architect — we will tell you if this is the first win, or if a simpler move is enough.