Industries
Patient access without a 40-minute hold.
Clinics lose patients at enquiry and scheduling. Spark puts an omnichannel response layer on WhatsApp, web and voice — with humans on clinical judgment.
The pain
What is leaking today
The phone is the clinic
Missed calls are missed appointments.
WhatsApp is unofficial ops
Nurses run the diary in chat. Nothing is in the HIS.
No-shows are accepted
Reminders are a person with a list.
How Spark solves it
The system, not another tool
Access on every channel
Book, reschedule, FAQs — WhatsApp, web, voice.
Diary that is real
Slots, doctors and departments synced, not guessed.
Reminders that recover
No-show sequences without a receptionist marathon.
How it works
From intake to a number you can run
- 01
Connect diary
Doctors, rooms, services.
- 02
Open channels
WhatsApp, web, voice.
- 03
Book
Patients self-serve what is safe.
- 04
Remind
Reduce no-shows.
- 05
Escalate
Clinical questions to staff.
Capabilities
What you can actually do with it
Appointment agent
Book against real availability.
Department routing
The right speciality, not a general inbox.
Patient FAQs
Prep, location, insurance — grounded answers.
HIS / PMS hooks
Write-back so clinical systems stay source of truth.
No-show recovery
Reminders and rebooking.
Clinic ops view
Fill rate and wait, for the admin team.
What changes
- Fewer missed calls
- Fuller diaries
- Staff on care, not FAQs
See Healthcare against your week.
A 45-minute session with a systems architect — we will tell you if this is the first win, or if a simpler move is enough.