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Demand, campaigns and WhatsApp answers on one floor.

Retailers already chat with customers. Spark turns that into a system: campaigns that convert, agents that answer, and stock that does not surprise the till.

Retail and commerce scene — storefront, campaigns and WhatsApp

The pain

What is leaking today

  • WhatsApp is the store

    Catalogues, prices, complaints — all in personal phones.

  • Campaigns do not hit the floor

    Marketing spends. Stores do not know the offer.

  • Stock and web disagree

    Customers order what you cannot pick.

How Spark solves it

The system, not another tool

  • Commerce on WhatsApp, governed

    Catalogue, orders and FAQs with an audit trail.

  • Campaigns with a handoff

    Creative → landing → agent → store or fulfilment.

  • Availability in the answer

    Agents only promise what inventory allows.

How it works

From intake to a number you can run

  1. 01

    Catalogue

    Products and policy in one knowledge.

  2. 02

    Channels

    WhatsApp, web, ads.

  3. 03

    Convert

    Agents and funnels.

  4. 04

    Fulfil

    Promise against stock.

  5. 05

    Learn

    Unmet demand back to buying.

Capabilities

What you can actually do with it

  • WhatsApp commerce agent

    Browse, buy, complaint — in chat.

  • Offer engine

    Campaigns synced to the channels that sell.

  • Inventory-aware answers

    No selling ghosts.

  • Returns & CX

    Policy-grounded, human on edge cases.

  • Store briefing

    What is on promo, what is out.

  • Demand signal

    What people asked for that you do not stock.

What changes

  • Chat that actually sells
  • Fewer stock surprises
  • Campaigns tied to till

See Retail & commerce against your week.

A 45-minute session with a systems architect — we will tell you if this is the first win, or if a simpler move is enough.